1. Introduction
At Aktiflame we respect your privacy and are committed to protecting the personal data of the organizations, administrators, and activists who use our platform (admin panel, activist portal, and mobile app). This Policy explains what data we collect, how we use it, and what your rights are.
2. Data controller
Aktiflame is the controller responsible for the personal data collected through the Service. You can contact us at hello@aktiflame.com with any questions about this Policy.
3. Data we collect
- Account data: name, email address, the organization you belong to, and your assigned role.
- Participation data: actions you sign up for, attendance confirmations, and activity within the platform.
- Technical data: IP address, device type, operating system, and app usage data.
- Notifications: information needed to send you push notifications and relevant alerts about actions and activities.
4. How we use your data
We use your data to:
- Create and manage your account and your organization's account.
- Enable team management, actions, and attendance confirmation.
- Send relevant notifications about actions and activities.
- Improve the security, performance, and functionality of the Service.
- Respond to inquiries or support requests.
5. Who we share data with
We do not sell your personal data. We may share information with:
- The organization you belong to, to the extent necessary to manage its teams and actions.
- Technology service providers (hosting, notification delivery) that process data on our behalf under confidentiality obligations.
- Competent authorities, when required by law.
6. Data retention
We retain personal data for as long as the account remains active or as needed to fulfill the purposes described in this Policy, unless a different retention period is required by law.
7. Security
We apply reasonable technical and organizational measures to protect personal data against unauthorized access, loss, or alteration. No system is completely infallible, so we cannot guarantee absolute security.
8. Your rights
You may request access to, correction of, or deletion of your personal data at any time, and object to certain processing, by writing to hello@aktiflame.com. We will respond to your request within a reasonable time.
9. Cookies and similar technologies
Our website and apps may use cookies or similar technologies to remember your preferences (such as your selected language) and to analyze use of the Service. You can manage cookies through your browser settings.
10. Children
The Service is not directed at minors without the proper authorization of their organization or legal guardian. If you become aware that a minor has provided us with personal data without such authorization, please contact us so we can remove it.
11. Changes to this policy
We may update this Privacy Policy from time to time. Any changes will be published on this same page along with the last-updated date.
12. Contact
If you have questions about this Privacy Policy, write to us at hello@aktiflame.com.
See also our Terms and Conditions.